Guest Relations Officer

Handles guests’ inquiries and provides correct information to the guests.

Working hours: 7 am – 3 pm / 3 pm – 11 pm / 11 pm – 7 am

Responsibilities:

• Provides courteous service to the guests and responds promptly and tactfully to guests’ requests and enquiries during check-in
• Takes immediate action against feedback and ensures guests are satisfied with services
• Responsible for the daily operations of the front office ensuring that all records and information are correctly maintained

Qualifications:

• Relevant working experience in the front desk
• Minimum secondary education level

To apply, please click on “Apply Now” and include a full detailed English resume, expected salary and a recent photograph in your email. For enquiries, please call Human Resource at (65) 6349 4801 / 4831.